Privacy Policy

Welcome to Binge Lovers. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and mobile application (collectively, the "Binge Lovers").

1. Information We Collect

To provide you with our streaming services, subscriptions, and TVOD features, we collect the following types of information:

• Personal Information: When you register for a mandatory account, we collect your name, email address, password, and Date of Birth (to verify the 18+ age requirement).
• Payment Information: For purchases and subscriptions, payment details are collected. All transactions are securely processed by our third-party payment gateway, Cashfree. We do not store your full credit/debit card numbers on our servers.
• Creator Information: If you are a creator on our Platform, we collect additional details required for revenue sharing and payouts, including bank account details and tax identification numbers.
• Device and Usage Data: To enforce our zero-tolerance policy against account sharing and piracy, we automatically collect your IP address, device ID, browser type, operating system, and login activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account.
• To process your subscription payments, TVOD purchases, and creator payouts.
• To verify your age and ensure compliance with our 18+ content restrictions.
• To monitor and detect unauthorized activities, including account sharing, screen recording, and piracy, resulting in immediate account bans.
• To respond to your customer support tickets and communicate important updates.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your information in the following situations:

• Service Providers: We share necessary data with trusted third-party service providers, such as our payment processor (Cashfree), to facilitate transactions.
• Legal Obligations: We may disclose your information if legally required to do so to comply with applicable laws, governmental requests, a judicial proceeding, or court orders.
• Protection of Rights: We may disclose information to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or illegal activities.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. You are responsible for keeping your account credentials confidential.

5. Age Restriction and Children's Privacy

Binge Lovers strictly offers 18+ content. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal data from a minor, we will take immediate steps to delete that information and terminate the account.

6. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. You can manage most of your personal data through your account settings or by contacting our support team.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy frequently to stay informed.

8. Grievance Officer & Contact Information

If you have questions, comments, or concerns about this Privacy Policy, or if you need to report any data privacy issues, please contact our Grievance Officer:

• Name: Bhagwan Singh (Grievance Officer)
• Email: support@bingelovers.com